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A party host on Reddit has been cheered by viewers after sharing how they responded to the surprisingly large cleaning fee they were told to pay after renting a small event space.
The party host, who goes by u/no_routine7027 on the platform, was slapped with a $1,200 cleaning fee after throwing what they said was a spotless surprise event. After negotiations failed with the owner, they left detailed, poor reviews about the event space online, a bold move that viewers on Reddit have backed.
Speaking to Newsweek about the now-viral post, etiquette and boundaries expert Genevieve Dreizen praised the response as an example of "emotional maturity" and thoughtful self-advocacy.
"First and foremost, yes, I do believe this person handled the situation thoughtfully and appropriately," said Dreizen, COO and co-founder of Fresh Starts Registry, told Newsweek. "They attempted to resolve the issue through the proper channels and when that failed, they took their experience public, but did so calmly, factually, and without resorting to personal attacks."
The post, shared on May 3 and since upvoted more than 64,000 times, detailed a frustrating saga that began with good intentions.
"I rented a small event space for a surprise party," the host said. "The place looked nice online, decent price, and the host seemed polite enough, until after the event."
That is when, "out of nowhere," the owner hit them with a $1,200 "deep cleaning" bill, claiming the venue had been left "unusable."
"Which was wild, because we barely used the kitchen and left it cleaner than we found it," the party host said.
They insisted that the "blurry photos of trash" used as evidence of dirt by the owner were not even from their event. Their appeal through the booking platform was denied.
"She was clearly running a side hustle," the party host added. "Scam a few hundred off each booking and hope no one fights too hard."

But fight they did, instead finding the owner's business listings on Yelp, Google, Facebook, and the event booking site itself and beginning to leave "detailed, calm, 1-star reviews" that included photos showing the venue's clean state after the party.
They quickly saw that they were not alone. Other previous guests began sharing similar experiences, and as the reviews accumulated, the rental space's rating dropped from 4.8 to 2.9.
"Last I checked?" they concluded. "She's offering 50 percent off all bookings. Guess someone's trying to clean up her reputation."
Dreizen emphasized the importance of that kind of accountability, tempered with care.
"Public accountability, when done with intention rather than revenge, can be a powerful tool," she said. "It seems their calm, detailed reviews not only brought attention to the issue but validated others who had gone through the same experience."
Still, she suggested a few final steps that could be useful in similar disputes.
"Before going public, I would recommend a final message to the host...'I'm disappointed in how this is being handled and I'll be sharing my experience publicly unless we can resolve this fairly.'"
Dreizen added that documentation like photos, timestamps, and communication logs can be critical in appeals, which are sometimes denied simply due to a lack of compelling evidence.
Beyond strategy, Dreizen pointed to the deeper emotional undercurrent: trust.
"It is not just about the money: it is about fairness, safety, and the erosion of mutual respect," she said. "When the system fails to provide accountability, it often feels like the only option left is to advocate publicly."
In this case, that evidence—and a string of composed, public reviews—delivered a dose of reputational reckoning that the party host believes was well-earned. The majority of viewers online have since voiced that they agree.
"That is great," one viewer commented. "Now someone you know should rent it out at the 50 percent and say how horrible the place is even at a steep discount."
"Don't let up," another person commented. "Ask the people that attended the event to also leave terrible reviews. Hell, I'll do it too. I was there. I helped you clean. I can't believe they would do this after the great job we did."
"Hell, I'll leave a bad review," a third Redditor said.
Newsweek reached out to u/no_routine7027 for more information via Reddit.
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About the writer
Melissa Fleur Afshar is a Newsweek reporter based in London, United Kingdom.
Her current focus is on trending life stories and ... Read more