Popeyes Employee Charms Customers By Singing Menu At Drive-Thru

One cashier working at a Popeyes in Kenner, Louisiana, has become famous around town for charming customers by singing the menu through the drive-thru speaker.

It all started in the midst of the Hurricane Katrina recovery efforts when a customer drove up to the window and began singing to Cynthia Carter. Carter decided to sing the order back to the customer and hasn't stopped since, Nola reported.

About two weeks ago, 57-year-old Carter went viral after a video of her singing was posted to Facebook by a customer named Aundra Woodfin.

In the video, which received more than 336,000 views, Carter introduces herself through the drive-thru speaker before singing, "Keep it poppin' you hear me?" to the customer.

"She sounds like Patti LaBelle," one customer told WGNO News while waiting in the drive-thru line.

Carter is one of a handful of food service employees who have gone viral for their singing and ultimate friendliness.

In New Jersey, Wendy's employee Willie McKoy Jr. has earned himself a loyal customer base by singing to them through his headset.

In Spokane, Washington, one McDonald's employee went viral for his singing voice. David McCray, a maintenance worker at McDonald's, told a local outlet that singing is an easy way to give people some positivity.

Carter spices up her order taking by making the drive-thru language her own. She singingly asks, "What side are you gonna drop it like it's hot?" and returns to singing to ask which drink they'd like "to kick it off with". After taking the customer's order, she kindly asks him to "come on 'round, honey dumplin'"

Many customers have said they have a Popeyes located close to their home but decide to drive a little further away to see Carter's smiling face.

"I'm a people person," she told Nola. "Somebody's got to make somebody else's day."

After 30 years of working hard and charming customers, Carter said she is preparing to put down the headset and officially retire. Although she might be ready to finish her career, her coworkers and customers don't want her to go.

"She's polite and she puts her own spin on things," Loyola Drive Popeyes general manager Will Gould told a local outlet. "She puts a lot into it."

Most importantly, though, Carter has years of experience and is capable of keeping the line moving quickly while also making customers feel special.

Carter started working at Popeyes in 1988, Nola reported. She switched to another location before finally ending up at the Loyola Drive location–where she has been for about 16 years.

But Carter is familiar with fame. In 2014, she was featured on NBC talk show Meredith Vieira Show after she was featured in an episode of the television show Undercover Boss.

Newsweek reached out to the Loyola Drive Popeyes but did not receive comment in time for publication.