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An Uber driver was able to capture on camera the moment a passenger attacked him for canceling a ride in Los Angeles, California.
The Uber driver said he did not want to reveal his identity or name but shared the footage with Fox 11 and explained the incident.
The driver said the incident occurred on March 5 in the Vermont-Slauson neighborhood in South Los Angeles.
The video showed the passenger get aggressive with the driver before striking him, forcing the driver to flee.
"I was driving for Uber. I got a ride request to go pick up a certain individual, and I got to that location and I was waiting," the Uber driver told Fox 11.
"It got to five minutes and the rider had not shown up yet, so I went ahead and canceled the ride."
The driver received another request and realized it was the same person he had just canceled on. He went to the location and the individual got into the vehicle and also realized he was the driver who had just canceled on him.
The pair began arguing and the passenger claimed that he was in the area, the driver disagreed and said he had not shown up.
The passenger claimed the driver was getting hostile and the Uber driver informed the individual that they were being recorded by the dashcam and asked him to leave the vehicle.
The passenger asked if he would be refunded to which the driver said he would be. Despite this, the passenger got aggressive. The passenger proceeded to damage the inside of the car and struck the driver.
"He just got aggressive with me and then he went and punched me and started hitting me and I jumped out of the vehicle and ran," the driver said.
"I'm not sure if he followed me but he took my car keys. He ripped out the wires in my car and then took my cell phone."
The driver said he contacted the police and hopes the individual is arrested and charged. He also said that he contacted Uber about the incident but had only gotten an automated message.
"To this date, Uber still has not responded to me. The only thing I received was from an automated email saying thanks for filing this report. That's sickening.
"How come they haven't responded back to me? Do they even care about us? Do they care about the drivers?
Uber condemned the video when they were contacted by Fox 11.
"The behavior in the video is disturbing and unacceptable. We've been in contact with the driver and have removed the rider's access to the Uber app," Uber told Fox 11 in a statement.
Newsweek has contacted Uber for comment.
Uber faced calls to improve the safety of its drivers following the murder of a driver in Pennsylvania in February.
Christina Spicuzza's body was found in the 500 block of Rosecrest Drive, Monroeville, with a gunshot wound on February 12. Following the announcement of this news by police, drivers demanded Uber do more to protect its drivers.
Uber driver Michele Landsittel spoke about the pain felt in the community and the increasing calls for more safety for drivers.
Landsittel is part of a group chat with over 1,000 ride-sharing drivers who have discussed the desire for more safety issues.
"A lot of people want to deactivate their account, because Uber and Lyft both—not only safety, the wages—they don't care about us."
Uber's website outlines steps the company has taken in order to ensure each driver is safe and comfortable.
These include an emergency assistance button that allows drivers to call authorities to get help if necessary, and an app designed to show location and trip details from start to finish.

About the writer
Gerrard Kaonga is a Newsweek U.S. News Reporter and is based in London, U.K. His focus is reporting on U.S. ... Read more