Woman Says UberEats Driver Called Her, Sat Outside Home in Viral Video

A woman went viral online after taking to TikTok to share her unusual experience with an UberEats driver.

The user who goes by baby j or @justinejhxo, posted the TikTok on Monday where it received more than 1.5 million views and 1,470 comments, many of which were women recounting their own disturbing encounters with delivery drivers.

"Pov you finish a 12.5 hr shift in a&e and get harassed by your UberEats driver," the caption of the viral TikTok read. "@UberEats sort your people out smh."

According to the Uber website, drivers have access to the customer's name and delivery address, but all the information gets deleted from the app after delivery.

"We use technology to help keep your phone number private, so neither drivers nor riders will see each other's numbers when communicating through the Uber app."

In the video, the woman said she ordered McDonald's breakfast because she was hungry after her 12-hour shift at the hospital's emergency department. She said that the driver was "talking too much" so she told him she had to go and went back inside her house.

After going back inside, the woman received a message from the driver on the UberEats app.

"I could just scream," she said before showing screenshots of the messages.

In the first message, the driver said "thank you so much" and the woman thanked the driver back and wished him a good day.

That's when the situation took a creepy turn.

"You're single married you have boyfriend," the response from the driver read followed by a kissing face emoji.

In the video, the woman said the driver kept calling her from different phone numbers and continued to message her on the app. She also said the driver was "lingering outside" her apartment and that she lives alone.

Other messages she received from the driver included him saying he didn't have a chance, asking her if she's had a boyfriend for a long time, and an additional winky face emoji.

"I obviously just lied and said I've got a boyfriend sorry goodbye," the woman said.

She said she was on the screen to rate her experience after her food was delivered but said she started receiving calls from the driver.

"Not only does this man have my mobile now, he has my address," she said. "Now I'm tired."

She later told Newsweek that the driver did not have access to her phone number after the conversation and delivery closed but that he was still outside her apartment and calling her.

In a follow-up video, @justinejhxo said she did decide to report the driver to UberEats. She said UberEats apologized and told her they were dealing with it and speaking to the driver.

"What has been reported is totally unacceptable and we are currently investigating this incident," UberEats said to Newsweek in a statement. "Couriers found to have behaved in this way face permanent removal from the app."

She also said that based on the comments on her original TikTok, a lot of women have been in similar situations.

"I had a food delivery driver visit me the next day to 'check I was okay,' one user commented. "I don't order takeout when I'm alone anymore."

"I got a delivery driver sacked for something like this," another user wrote. "He kept asking me out on a date and tried to stop me shutting the door."

Hundreds of other users commented on her video and offered support and advice for dealing with the inappropriate driver.

"Hope you're ok love, you can report this to uber and he will be banned," one user suggested.

"When you answer the door shout 'Babe foods here,'" another said. "I didn't like anyone knowing I lived alone."

Another female user suggested using a conventional male name on the app rather than her own.

"I have a male name on my app, might help make the boyfriend idea more real. Unfortunate but helpful," the user commented.

@Justinejhxo told Newsweek that after the incident she deleted the app.

"I'm way more vigilant now, I've deleted the app, I'm not going to be using it again," she said. "I even have been walking home from work because I don't want to book an Uber because I don't want to be left in the same sort of predicament.".